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SandyLin15/F,TOWER2,brIGHTCHINA,BUILDING1,BEIJING.OBJECTIVE:
Tocontributedevelopedcustomerrelationsandadministrativeskillstoachallenginginahotel.SUMMARYOFQUALIFICATIONS:
Developedinterpersonalskills,havingdealtwithadiversityofclients,profeionalsandstaffmembers.Detail-andgoal-oriented.Functionwellinhigh-streatmosphere.KnowledgeableonbothEECOandApTECcomputerystems.CAREERHISTORY
1992-presentTHEOLIVERHOTEL,Whitewater,KS
HotelClerk
Resolvedguests'needs.ControlledreservationinpututilizingEECOcomputersystem.Handledincomingcalls.Maintaineddailyreportsinvolvingreturnguests，corporateaccounts,andsuiterentals.Inspectedrooms.1988-1991WALDENHOTEL,Walton,KS
HotelClerk
Trainedpersonnel.Handledtelephone,internationalfaxandtelexbookings.Maintaineddailyandmonthlyreportstrackingdemandsandguaranteedno-showbilling.UtilizedApTECcomputerforinputtinggroupbookingandlists.1986-1987WALDENHOTEL,Walton,KS
SalesAociate
Aistedcustomers.Maintainedstock.Opened/closedshop.Trackedbestsellingnovels,andmaderecommendationstocustomers.1983-1985BETHELCOLLEGE,NorthNewton,KS
Secretary
Responsibleforgeneralclericalduties.Resolvedinquiries.Aistedinlocatingguestspeakers.EDUCATION
BETHANYCOLLEGE,Lindsborg,KS
BachelorofScience;Sociology,1983
pREFERENCES
Furnisheduponrequest.Candidate'scustomerrelationsandadministrativeskills,eentialinthehotel/hospitalityfield,areemphasizedthroughouttheresume.Educationisde-emphasizedbecausecandidate'sworkhistoryitrong.
