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SandyLin15/F,TOWER2,brIGHTCHINA,BUILDING1,BEIJING.SKILLS
HumanResourceDevelopment:Articulateandeffectivecommunicatorandtrainer.Inspireateamcommitmenttocompanygoals,managementobjectivesandhighqualityperformancestandards.Computersystems:Skilledinuseanddevelopmentofdatacollection,andspreadsheetprogramsforaccounting,statisticalanalysisandreportingfunctions.Aistedincomputersystemsinstallationsandfulltrainingofemployees.Troubleshooter:Analyticalwithandestablishedtrackrecordforidentifyingcomplexproblems;resourcefulandinventiveindevelopingandimplementingcreativesolutionswithenhancedsensitivitytocost,efficiencyanddeadlines.EXpERIENCE
1993-presentSilverGuardInsuranceAgency
TRAININGCOORDINATOR
Developtrainingcurriculum,aidsandmaterialstoinstructstaffindivisionoperations,corporatepolicyandprocedure,andtomaintainon-goingpersonneldevelopmentinknowledgeofcurrentpractices,increasejobperformanceskillsandmaintainqualityauranceforalofficeoperations.Conducthighlyeffectiveclaroomseionsandhands-ontrainingencompaingbilling,benefits,insuranceindustryregulationsandrelevantlegaliues.Specializeininvestigatingmedicalmalpracticecases.1991-1993Orangecommunitymedicalcenter
MANAGER
Managedandsuperviseddailycreditandcollectionsoperationswithresponsibilityforclientbillingandmanagingfreecarepeograms.Controlledoperatingbudgetandcontributedtooverallbudgetplanning.Analyzedaccounttatusandimplementedappropriatecollectionsprocedures;facilitatedclearcommunicationswithservicevendors;workedeffectivelywithattorneysincasesinvolvinglegalproceedings.1987-1991ContemporaryTemps
ASSISTANTMANAGER
Collectedinsurancestatisticaldata;implementedcostavoidanceprogramsandconductedtrainingoftemporaryemployeesinbillingprocedures,govermentbenefitsprograms,healthcardbenefitsiues,andinsuranceindustryregulations.EDUCATION
Bachelorofscienceinbusineadministration,1988
CokerCollege-Hartsville,SC
Skillectiondrawsattentiontocandidate'sacquiredprofeionalqualifications.Chrono-functionalresumehasthestrengthofchronologicalformatandtheflexibilityoffunctionalformat.
