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(1)办公室英语口语第187:An angry customer 气愤的顾客
A: I am very sorry to hear that you’ve been having so many problems, sir.B: Well, sorry isn’t good enough!What can you do to help me?
A: Well, to begin with, I’d like to ask you a few questions if I may?
B: Fine, whatever it takes to get this straightened out!
(2)办公室英语口语第183:Talking about appearance 谈论人的外表
A: Hi, Ellen.That outfit looks terrific!
B: Thanks, Jim.I didn’t think guys paid attention to stuff like that.A: No, we just don’t usually admit it!
B: Well, thanks for the compliment anyway!
(3)办公室英语口语第166期:Talking about work load 议论工作量
A: Thank God!I am finished writing that service guide!It took me forever!
B: When did you finish?
A: This morning!No more overtime, and no more headaches!
B: Well, I’m glad to hear it.Have a cup of coffee!
(4)办公室英语口语第173:Getting a promotion 获得提升
A: Hey, Doug!How’d it go at that meeting yesterday? I know you were pretty anxious about it.B: Fantastic!I got the promotion!
A: Great!When do you take over?
B: After the new year.(5)办公室英语口语第185:A newly received award 受到表彰
A: Philip, I was really glad to hear about your award.Congratulations!
B: Thanks, Denise.Actually, I was really surprised.I mean, there were a lot of qualified people out there.A: Sure.But the work you did was really exceptional!You definitely deserved it!
B: Thanks a lot.I expect to see your name nominated pretty soon, too.You’ve been doing some great work!
(6)办公室英语口语第161期:Congratulations on promotion恭贺升迁
A: Hey, Jim.I heard you got a promotion!
B: Yeah, I’m going to be running the Walker Avenue Branch.A: Congratulations, guy.B: Thanks.I appreciate it.(7)办公室英语口语第149期:Speaking with an anger client让客户息怒
A: Hello.I need to speak with Allan Cartwright.B: This is he.May I help you?
A: I certainly hope so, I am about to stop doing busine with your office.B: I’m very sorry, Madam.Can you tell me what the problem is over the phone or would you like me to go to your office?
(8)办公室英语口语第160期:Relaying a compliment 转达表扬
A: Good morning.Sales Division.Alex speaking.B: Alex.It’s Nancy over in Marketing.I’ve got some good news for you.A: Oh yeah? I could use some.What’s up?
B: Mr.Morris was so pleased with your sales work on his account that he went straight to the top with it.He wrote a letter about it to Mr.Macmillan!
(9)办公室英语口语第158期:Ordering lunch 订午餐
A: Hi, is this the Bread and Cheese Deli?
B: Yes, ma’am.How may I help you?
A: I need to place an order for a couple of sandwiches and drinks.Can you deliver?
B: Yes, we do deliveries for orders over $15, ma’am.(10)办公室英语口语第156期:Arranging a car to the airpor 安排汽车去机场
A: Good morning.Rent-A-Car Agency.May I help you?
B: Good morning.This is Paul Alexander calling from the Isis Advertising Firm.We need a car to the airport for Mr.Phillips.A: Certainly, Mr.Alexander.When would Mr.Phillips like to leave?
B: Let me check…His flight’s at 2:30 p.m., so he should leave no later than 12 noon.An office party
A: Mrs.Montgomery? I’ve been trying to figure out when we should have the New Year’s party.Could you take a book at these dates?
B: Sure.The twenty-ninth is out.I’ll be out of the office all day at a seminar.Either the twenty-eighth or the thirtieth is fine.A: Well, why don’t we make it the thirtieth? We can set it up from three to five.That way, everybody can just go home afterwards.B: Sounds good to me.You make up the invitations, I’ve got run.I’ve got a meeting in five minutes.Introducing the companyA:Hi, John Phillips? I’m Rose Green.I’ve been asked to handle your training and introduce a little bit of the company to you.It’s nice to meet you.B:It’s nice to meet you, too, Ms.Green.This company seems so big right now;I don’t know how I’ll ever get used to it.A:After a week, you’ll be running around here like a pro.Let me give you this list of departments first, next to each department is its location and the name of the manager.B:Great – That’ll be big help, Ms.Green
办公英语会话:名片你是做什么职位的?总会收到一大堆名片吗?
Michael: What are you doing, Billy? Your desk looks like a disaster zone.Billy: I have a spare half-an-hour, so I thought I would organize my busine cards.Michael: I have never really understood what the point of name cards is.Billy: Busine cards have a long history and many, many uses.Michael: They might be good for you, but I am a hermit and never meet new people.Billy: If you worked in sales and marketing like me, you would find that names cards are indispensable.Michael: Maybe.But I don't think I need a small piece of paper to help people remember who I am.Billy: That's probably true.I think that most people would try, but not be able to forget you!!办公室常用办公地点/部门英语词汇Head OfficeBranch OfficeBusine Office
Personnel DepartmentHuman Resources DepartmentGeneral Affairs DepartmentGeneral Accounting DepartmentSales DepartmentInternational Department
Advertising DepartmentPlanning Department