沃尔玛在的世界500强企业排名中居于榜首由刀豆文库小编整理，希望给你工作、学习、生活带来方便，猜你可能喜欢“世界500强企业排名”。
沃尔玛在2011年的世界500强企业排名中居于榜首。沃尔玛百货有限公司由美国零售业的传奇人物山姆.沃尔顿先生于1962年在阿肯色州成立。经过四十余年的发展，沃尔玛百货有限公司已经成为美国最大的私人雇主和世界上最大的连锁零售商。目前沃尔玛在全球十个国家开设了超过5000家商场，员工总数160多万，每周光临沃尔玛的顾客近一亿四千万人次。沃尔玛连续多年荣登《财富》杂志世界500强企业和“最受尊敬企业”排行榜。同时，沃尔玛在全球多个国家被评为“最受赞赏的企业”和“最适合工作的企业”之一。沃尔玛的宗旨是专注于开好每一家店，服务好每一位顾客，始终为顾客提供优质、平价、品种齐全的商品和友善的顾客服务。
沃尔玛尽量做到成本最低、价格最便宜，其创始人沃尔顿曾说过，“我们重视每一分钱的价值，因为我们服务的宗旨之一就是帮每一名进店购物的顾客省钱。每当我们省下一块钱，就赢得了顾客的一份信任。”为此，他要求每位采购人员在采购货品时态度要坚决。他告诫说：“你们不是在为商店讨价还价，而是在为顾客讨价还价，我们应该为顾客争取到最好的价钱。” 沃尔玛考虑到仅靠质优价廉的商品是不够的，顾客还希望在购物的同时享受到细致盛情的服务。从顾客的角度出发，以其超一流的服务吸引着大批顾客。走进任何一间沃尔玛店，店员立刻就会出现在你面前，笑脸相迎。店内贴有这样的标语“我们争取做到，每件商品都保证让您满意!”顾客在这里购买的任何商品如果觉得不满意，可以在一个月内退还商店，并获得全部货款。沃尔顿曾说，“我们都是为顾客工作，你也许会觉得是在为上司工作，但事实上他也和你一样。在我们的组织之外有一个大老板，那就是顾客。”在很多沃尔玛店内都悬挂着这样的标语：1．顾客永远是对的；2．顾客如有错误，请参看第一条。Wal-mart in 2011 of the world's top 500 enterprises in the ranking topped the list.Wal-mart stores, the
company by the American retail legend.Sam Walton, was established in 1962 in Arkansas.After forty years of development, wal-mart stores, the company has become the largest private employer and one of the world's largest retailer.Now wal-mart in global ten countries has opened more than 5000 stores, employees more than 160, wal-mart customers to visit a week of nearly one hundred and forty million people.Wal-mart DuoNian continuous on “fortune” magazine of the world top 500 enterprises and the “most respected enterprises” list.At the same time, wal-mart in global DuoGe country was named “the most respected
companies” and “the most suitable for the work of the enterprise” one of.Wal-mart's aim is to focus on open each a store, good service every customer, always to provide customers with high-quality, parity, complete varieties of goods and friendly customer service.Wal-mart lowest cost, try to be the cheapest, its founder Walton once said, “we pay attention to the value of every penny, because the tenet of our service is to help each one of a into the store shopping customers save money.Whenever we save a dollar, he has won customer's trust.” Therefore, he asked every purchasing personnel in purchasing goods attitude will be resolutely.He warned: “you not for the shop in bargaining for customers, but in the bargain, we should for customers to win the best price.” Wal-mart considering only on high quality and reasonable price of goods is not enough, the customer still hope in shopping at the same time enjoy the meticulous kind service.From the point of view of the customer, with its excellent service to attract large customers.Go into any wal-mart store clerk immediately between, will appear in front of you, to be greeted with a smile.The store with the so of slogan “let us strive to do, every article all promise to make you satisfied!” Customers buy it here any merchandise if don't feel satisfied, can be in a month, and won the return store all payment for goods.Walton said, “we are all the work for the customer, you may think it is in work for the bo, but in fact he also like you.In our organization besides have a big bo, that is the customer.” In many wal-mart store are hung with so of slogan: 1.The customer is always right;2.Customer if there is any error, please see the article 1.
