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酒店公共英语100句
欢迎和问候
1.早上好，先生/女士。Good morning, sir/madam 2.下午好，先生/女士。Good afternoon, sir/madam 3.晚上好，先生/女士。Good evening, sir/madam 4.很高兴见到你。Nice to meet you 5.很高兴您再次光临本店，先生/女士。
Glad to have you here again, sir/madam 6.欢迎光临酒店！7.您好吗？
How is everything going 8.祝您在这过得愉快 Have a pleasant stay here 9.您今天好吗？ How are you today 10.希望您在我们酒店过得愉快（客人刚入住时）I hope you will enjoy your stay with us 11.祝您过得愉快！（客人再住期间）Have a good time 12.很长时间没见到您了。
I haven't seen you for a long time 13.欢迎您光临大堂吧。Welcome to Lobby Lounge 14.欢迎再次光临天伦阁西餐厅/珑堡法餐厅
Welcome back to Courtyard Restaurant/Restaurant de Lonbo 指引用语
15.这边请。
This way, please 16.先生/女士，您先请。After you sir/madam 17.请上楼/下楼。
Go upstairs/downstairs, sir/madam 18.请一直走。
Go straight, please 19.在二层。
It's on the second floor 20.在第一拐角向左/右。
Turn left/right at the first corner 21.洗手间就在… 旁边。The washroom is beside… 22.在地下室走廊尽头。
It's in the basement at the end of the corridor 23.打扰了你能告诉我去机场的路吗？（客人）
Excuse me, could you tell me the way to the airport(Guest)您最好是打车过去，先生。路上大约需要30分钟时间。（员工）You'd better take a taxi, sir, about 30 minutes on the way(Staff)提醒用语
24.小心碰头！Mind your head 25.小心台阶！
Watch your step 26.请当心！
Please be careful 27.请小心，先生/女士。Take care, sir/madam 28.您别着急先生/女士。Don't worry, sir/madam 29.请勿在这里吸烟，先生。No smoking here.sir 酒店介绍
30.这里的邮政编码是多少？（客人）What's the postal code here(Guest)这里的邮政编码是100026。（员工）The postal code here is 100026(Staff)31.如果您需要任何帮助，请联系服务中心，电话：010-。
For any aistance, please call our Service Center at 010-32.我们酒店的传真号码为010-Our fax No.is 010-
33.商务中心在酒店五层。
Busine Center is on the 5th floor 34.行政酒廊在酒店22层，在早上6点至晚上11点营业。
The executive lounge on the 22nd floor starts from 6:00a.m to 11:00p.m 35.大堂吧在酒店一层，经大堂向里。
Lobby Lounge is on the ground floor, at the end of the Lobby 36.如果您入住酒店便可以免费使用室内游泳池。The in-door swimming pool is free for stay-in guests 37.六层瑞宫有多种娱乐项目，包括卡拉OK、SPA、网球、棋牌等。
There are types of recreations including KTV, SPA, tennis, che, and so on in the Royal Palace on the sixth floor 38.我们也有很多的娱乐设施，客人在那里能够度过愉快的夜晚。We also have many recreational facilities that you can enjoy the evening 39.户外网球场开放至晚上11点。
Our open-air Tennis Court is not close until 23:00 40.健身房在六层，住店客人免费。
Gym is on the 6th floor, it's free for hotel guests 41.五层的宴会设施将满足您商务会议的需求。
Banquet facilities on the fifth floor will meet your busine demand 42.可容纳500人的瑞和大宴会厅是您各种主题会议的理想选择。
Our Harmony Grand Ballroom which can accommodate 500people is your ideal choice for any event 43.房间之间通话请先拨8再拨房间号码。
For room-to-room calls, please dial 8 first, and then room number 44.早餐请到二层天伦阁西餐厅，从早上6:30开始供应至10：30。
The breakfast will be served from 6:30a.m to 10:30a.m in the Courtyard Restaurant on the second floor 电话用语
45.先生/女士，请问需要帮助吗？ May I help you, sir/madam? 46.还有什么能帮您吗？
Is there anything I can do for you!47.您是否要留言？
Would you like to leave a meage? 48.请问先生您贵姓？
May I have your surname, please!49.请问您的名字怎么拼写？ How to spell your name, please!50.现在电话占线。The line is busy now 51.我将尽快告诉您。
I'll let you know as soon as poible!52.对不起，我打错了。（客人）
Sorry, I dialed the wrong number(Guest)没关系，先生/女士。（员工）It doesn't matter, sir/madam(Staff)53.我能和你们大堂副理通话吗？（客人）May I speak to your Aistant Manager!好的，马上为您转接。（员工）
Yes, I'll transfer for you immediately 54.对不起，他现在不在!Sorry, he's not in at the moment 55.先生/女士，您遇到什么问题了？ What's the matter, sir/madam 56.先生/女士，您遇到什么问题了？ What's your problem, sir/madam 57.布朗先生留言给您，女士。他将在下午六点来接您。
Mr.Brown left a meage for you, madam!He'll pick you up at 18:00 58.先生/女士，马上为您转接到…
I'll transfer to … immediately, sir/madam 59.明早六点请叫我起床。(客人)I would like a morning call at 6:00a.m tomorrow.(Guests)好的。/没问题，先生/女士。（员工）Yes,/No problem, sir/madam（staff）60.对不起，请再说一遍好吗？ Pardon/I beg your Pardon 61.谢谢来电。
Thank you for calling 致歉用语
62.对不起，打扰了。Excuse me.63.对不起，是我的错。I'm sorry.It's my fault 64.对不起，让您久等了。I'm sorry to keep you waiting 65.很抱歉耽误了。
I apologize for the delay 66.对不起，打断您。Sorry to interrupt you 67.得知这个情况我感到非常抱歉。I am sorry to hear that 68.算了吧。Let's forget it 69.为给您带来诸多不便表示歉意。I am sorry for the inconvenience 70.这个恐怕我也不太清楚。请稍等，我去叫经理/大堂副理来。
I'm afraid that I can't tell you exactly right now.Please wait a moment, I will find our manager/Aistant Manager 祝贺和祝福
71.祝贺您！
Congratulations 72.生日快乐！Happy birthday 73.新年快乐！Happy New Year 74.圣诞快乐！Merry Christmas 75.祝您成功！
Wish you every succe 76.祝一切顺利！
I hope everything goes well 答谢和回应
77.非常感谢。（客人）
Thank you very much(Guests)78.不客气。(员工）
You are welcome(Staff)79.感谢您的忠告。
Thank you for the advice 80.您真体谅我们。It's very kind of you 81.很高兴为您服务/这是我的荣幸。It's my pleasure 82.乐意为您效劳。
(I'm always)at your service 83.我很高兴您能满意。
I'm pleased that you enjoy it 84.没问题。No problem
85.我会尽最大的努力。I'll try my best 告别语
86.再见！Goodbye 87.再见！See you 88.一会儿见。See you later 89.明天见。
See you tomorrow 90.期待您的再次光临。
I look forward to serving you again 91.您保重，别忘了保持联系。
Take care and don't forget to keep in touch 92.再见，希望再次见到您。
Goodbye and hope to see you again 93.一路平安！Have a nice trip 94.祝您旅途愉快！祝您好运！
Wish you a pleasant journey!Good luck 95.保重！Take care
