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My ideal hotel
My ideal hotel mainly includes the following several aspects.The first aspect is the service concept.Firstly ,the hotel should be based on the service.It moving and attraction is not tall buildings and good facilities,but the heart of the service.Hotel competition is the key
characteristic,the characteristic is the core of the brand,brand protection is the high quality service.So my ideal hotel service should be attentive service, patience, compaion, whole-hearted service, family service, premium service, extension service,zero defect service.In addition,the hotel should also is
favorable for the guest to be permanent, something helpful, such as measures to encourage the establishment of hotel brands.So money is limited,but the
service unlimited and endle.The development of the hotel must be based on the high quality service.Secondly ,my ideal hotel operation and management should be people-oriented.On the one hand,hotel management must first take the guest as this,from the service and quality management to really think for the guest.Everything from safeguard the vital interests of the guest,setting the service idea of the guest is always right.On the other hand,hotel service should based on employees.As the called “no employee is in a good mood,no happy customers”.So in the proce of the hotel management should respect and care employee and save a lot of problem in the practical work for the employees.Hotel is the focus of market competition,to win the market is the key to a
profeional management personal.So in the hotel’s operation and management to people-oriented.What’s more,my ideal hotel should also has its unique busine model.The second aspect is the hotel’s facilities.Firstly ,according to Maslow’s hierarchy of needs theory,the guest is the first demand of security
requirements,so the hotel should have good security measures,such as fire control facilities and monitoring facilities.Second ,the hotel need to meet the guest to eat,live,entertainment,meeting the demand, so the hotel need to provide the perfect accommodation,catering,entertainment,conference and other places and facilities.In addition,there should be a complete set of the complete emergency plans,at the same time,the hotel should always train employees and carry out emergency drills on regularly.in order to dealt with promptly in the event of danger.The third aspect is the geographical location of hotel.To succe for any hotel,three important factors are location,location and location.My ideal hotel not only needs to be away from the bustling city,but also has convenient
transportation,and it has the good ecological environment and the beauty of the scene.This is my ideal hotel,I believe that in such an environment,I can
wholeheartedly into work to go,to try and get a better tomorrow.
