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1.Begin with the answer or state that you are complying with the request.2.Show thanks or sincere interest in the request and the person.3.Present the most important information in a positive way.4.Focus on the reader’s benefits aociated with the information.5.Provide additional helpful information and tell the reader what actions you will take for him or her.6.End the letter with confidence and courtesy.Error Correction
1.Opening sentence: Thank you for asking about our Dino label-printer.2.Unfortunately带出负面消息
3.拒绝对方要给出可接受的理由
4.and/but 不可以放在句首引起一个句子.5.Anyway 还是一个顺承上下文的连词.本文需要的是转折连词however.